Privacy Policy for Mindset by DIVE Studios
DIVE Studios PRIVACY POLICY
Last Updated: January 21, 2021
Welcome to the Mindset by DIVE Studios application (together with all of its features and content and related or commonly owned or operated websites and applications, the “Platform”), made available by Creators Collective, Inc., a Delaware corporation doing business as DIVE Studios (“DIVE Studios”).
How This Privacy Policy Applies
Your privacy is very important to DIVE Studios, and in order to best protect your information, DIVE Studios has adopted this privacy policy (“Privacy Policy”), which applies to any and all information you submit to DIVE Studios in connection with your access to and/or use of the Platform. This Privacy Policy describes the information DIVE Studios collects from you through the Platform, how DIVE Studios uses that information, and its legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to DIVE Studios.
By accessing and using the Platform and/or creating an Account, you are accepting the practices described in this Privacy Policy (including new versions of this Privacy Policy when and as they go into effect), and the Mindset by DIVE Studios Terms and Conditions of Use.
What Information DIVE Studios Collects and Receives
In order for you to access and use the Platform, DIVE Studios needs to collect and process certain information, which depending on how you use the Platform, may include:
Personal Information. Information you provide by registering for an Account, such as your name, email address, phone number, profile name, profile picture, Internet Protocol (IP) address, unique device identifiers, etc.
Location Data. Information about your location when accessing and/or using the Application, if you chose to opt-in.
Commercial Information. Details of any requests or transactions you make through the Platform, such as the purchase of Premium Episodes.
Usage Information. Information that is not personally identifiable, but that relates to your usage of the Platform or that is necessary for the proper functioning or improvement of the Platform.
Communications. Communications you send to DIVE Studios, such as when you request support or a refund, submit comments or questions to DIVE Studios, or report a problem.
DIVE Studios also collects and maintains aggregated, anonymized, or pseudonymized information to protect the safety and security of the Platform, improve the Platform, or comply with its legal obligations.
Types of Cookies DIVE Studios Utilizes
DIVE Studios uses the following types of cookies and other technologies:
- Security: Facilitates security features and allows DIVE Studios to detect activity that might violate the Terms and Conditions of Use.
- Localization: Helps provide localized experiences, such as displaying the Platform in the local language.
- Site Features and Services: Provides greater functionality to the Platform.
- Performance: Helps route traffic between servers and understand how the Platform is performing.
- Analytics and Research: Helps DIVE Studios to understand, improve, and research features and content on the Platform.
- Marketing and Online Behavioral Advertising: Helps deliver targeted advertisements based on your activity on the Platform.
Limiting or Blocking Cookies and Our Do Not Track Policy
Your browser may give you the ability to control cookies. However, blocking or deleting cookies may prevent you from using most of the Platform. Some browsers have “do not track” features.
How DIVE Studios Uses the Information It Collects
DIVE Studios uses the information it collects for the following purposes:
- To protect the Platform;
- To provide and improve the Platform and services, including Episodes;
- To address inquiries and respond to customer service requests;
- To track and analyze use of the Platform and DIVE Studios’ services;
- To maintain security and to enforce the Terms and Conditions of Use;
- For other necessary purposes.
California Users
California-resident Users have additional privacy rights, including:
- The right to request that DIVE Studios disclose certain information about our collection and use of your personal information over the past 12 months.
- The right to request that DIVE Studios delete any of your personal information.
European Union Users
DIVE Studios’ lawful bases for processing personal information include:
- Consent: You have provided DIVE Studios with consent to collect your personal data for specific purposes.
- Contract: DIVE Studios may need your personal data to comply with contractual obligations.
- Legal Obligations and Legitimate Interests.
How DIVE Studios Shares the Information It Collects
DIVE Studios shares information collected from Users in the following ways:
- Users' engagements with Interactive Functionalities are attributed through their Account username.
- Information may be shared with trusted third-party service providers for services, including payment processing.
- DIVE Studios reserves the right to disclose information as necessary to comply with the law or protect DIVE Studios’ rights.
Information DIVE Studios Never Shares Publicly includes:
- Your name;
- Your email address;
- Any payment information you provide.
Links to Other Platforms and Services
The Platform may include links to websites or services whose privacy practices may differ from DIVE Studios’ practices.
Data Retention
DIVE Studios will retain the information as long as necessary to provide you with the Platform or as otherwise set forth in this Privacy Policy.
Cross-Border Data Transfers
Your information may be processed in the United States. If you reside outside, the rules protecting your personal information may differ.
Children’s Privacy
DIVE Studios does not knowingly collect personal information from children under the age of thirteen (13).
Accessing Your Information
Users residing in certain countries have rights regarding their personal information, including the ability to access, correct, and request deletion of such information.
Email Notifications
DIVE Studios will send you email relating to your transactions. You may also opt to receive certain marketing email communications.
Security
DIVE Studios follows industry-standard practices to protect the data collected and maintained. However, complete security cannot be guaranteed.
Updates to this Privacy Policy
DIVE Studios may change the Privacy Policy at any time and new versions will never apply retroactively.
Contact
Questions or comments about this Privacy Policy should be sent by email to support@getmindset.com.
Or mail to 700 North San Vicente Boulevard, 7th Floor, Los Angeles, California 90069.